Customer reviews

  • Highly recommend this dealership. Bought a used Nissan Juke from them & the service I received was 100% from beginning to end. Josh was very informative about all aspects but not pushy at all. He took time to explain everything from explaining all the features the car had to what warranty/extras were included & those on offer as additional charged items too.
    Thank you for a pleasant, friendly & efficient service

    Cheryl Austin - Google
  • My Dad and I went to Humphries & Parks to simply collect an item from their parts department and ended up part exchanging his truck with a new one with the help of Bradley! Completely struck us by surprise how quick and easy the process was. Bradley was helpful every step of the way and kept in contact with us! Also gave us a goodie bag to take with us on collection of the keys. Was a simple hand over and made it very simple. Would definitely recommend Bradley @ Humphries & Parks! Very impressed!

    Summer McDonald - Google
  • I recently bought a Volkswagen Polo from Humphries and Parkes. The whole process went without a hitch. I was very pleased with service I received from Josh. He couldn't have been more helpful and efficient.

    Geoff Allgood - Google
  • Just brought an outlander this is our 3rd vehicle purchase from this company they are always very helpful and with great thanks to Tom one of there new recruits perfect and seamless service highly recommended!

    Joshua Pearce -Google
  • Start to Finish, Bradley was very friendly and professional. I seen the truck on Thursday and by Saturday morning was mine. I would recommend these guys fully, based on my experience.
    Well done guys

    Huseyin Kutlay - Google
  • From start to finish Tom the sales guy was brilliant, I bought the car online as I live 200 miles away, they was really honest with the car did everything I wanted, couldn’t of wished for a more reliable service Tom Toft thank you very much.

    Darren - Trust Pilot
  • Purchased a used vehicle. Looked at dozens of different garages but felt that the salesman Josh Shaw was attentive, knowledgeable and did not rush us or pressure us in any way. Would not hesitate to recommend this company.

    Chris Sargeant - Google
  • I purchased a car from Humphries and Parks on 01/11/22, Brad Hood managed my buying and part exchange. Absolutely fantastic experience from beginning to end. I felt well looked after and felt that if there were any issues that these would be resolved with the utmost efficiency. As it was there were no issues at all. Highly recommended.

    Elaine Beck - Google
  • Couldn't wish for a more pleasant and satisfactory purchasing experience. The Mitsubishi ASX I selected was exactly as described and well presented. I'm delighted with it.
    Sales executive Bradley Hood guided me through the process and was honest, friendly and completely efficient. The car was spotless and delivered on time by a friendly driver who presented me with H&P's compliments and a gift of excellent Kentish apple juice. Customer relations at their best and I will definitely return.

    Steve Lewis - Trust Pilot
  • Best service you will ever get. Excellent service and assistant from Mr Josh Shaw. He was very friendly and helpful thorough out the sales journey. When I went to buy the Mitsubishi Outlander he helped me a lot and also helped me choose and answer all my questions. Thanks a lot. Highly recommended and will go back again and recommended friends and family.

    Md Mahede Hasan - Google
  • I was impressed with the service from Humphries and Parks from the very start. The approach was friendly, helpful and personal. I received a personal video of the car I was interested in before I had visited the dealership. I was given good advice about the range of different models and there was no pressure on me. The car was delivered and I am delighted. I felt it really paid to go to an independent dealer.

    Monica Jones - Google
  • Highly recommend this dealership. Bradley Hood provided a fantastic service from start to finish and would highly recommend these guys to anyone looking for a used vehicle.

    Neve Leason - Google
  • A massive thank you to Josh from Humphries and Parks who was very helpful and supportive throughout the entire buying process. I highly recommend them.

    Cristian Baraghiu - Google
  • An absolute pleasure dealing with Bradley. He was extremely helpful from start to finish, very courteous and went out his way to make the whole buying experience pain free. We bought the car online and had it delivered. Bradley provided a personal video tour of the car highlighting all aspects of the vehicle and took the time to help with any concerns we had. We are more than happy with our new car. I wouldn't hesitate buying a car here again. Many thanks Bradley!!!

    Ralph Huthmacher - Google
  • The customer service here was excellent. Josh was very welcoming , easy to talk to and made the whole process of buying a car enjoyable and very simple. Will definitely recommend

    Bonnie Aspey - Google
  • Friendly, helpful, personal service. It made for a pleasurable buying experience. Just what you'd want and expect from a well established dealer.

    Derek Griffiths - Google
  • First class service, car was perfectly presented and excellent attention to my needs by Bradley Hood. Car sales as it should be.

    Eamonn Ledwidge - Google
  • Bradley was extremely helpful! I was quite unsure about buying on-line as I don’t live locally but Bradley provided all the information I asked for and was very honest, open & transparent. Bradley videoed the whole vehicle inside & out so I could see it in greater detail.
    Upon purchasing and receipt of the vehicle (which was driven to my home address) I thought the driver had left what appeared to be bottles of wine in the car. However, upon contact with Bradley, I found out they were Apple Juice drinks for me as a gift! I thought this was a really lovely gesture!
    The car itself is incredible!!!!!
    Million percent recommend

    Matt Nolan - Google
  • Found a secondhand car online at Humphries & Parks, phoned and spoke to Josh to check that the car was still for sale and available to view, even though it was late in the day we were able to view and test drive. Josh was curteous and friendly throughout. We paid a deposit and collected 2 days later, again Josh was friendly, professional and very informative an absolute pleasure to deal with and we are very happy with our purchase. Thankyou Josh

    Colin Forrester - Google
  • Great experience purchasing a used car from Humphries and Parks. Fantastic customer service, simple and straightforward process. Very happy with the car which was was superbly valeted when I picked it up. Highly recommended. Thanks Brad.

    Glyn Otto - Google
  • Very impressed with both the sales and service staff at Humphries & Parks. Recently bought an Outlander Phev with help from Josh who was a real pleasure to deal with. Synchronising our phones and setting up remote access to the car too.
    We were going to look at an outlander at another trader and i had called H&P service dept for advice on an mot advisory. They were polite and prepared to give advice even on a car they had not seen. So different to my old car's dealership.
    Josh in sales was also polite and very knowledgeable of the car, and it was just like talking to a normal human being - no hard sell or stress and a relaxing test drive.
    I am looking forward to a long relationship with H&P as even though they are some way from my home i think they are worth travelling to.
    Many thanks

    Paul Wright - Google
  • Very happy with the whole experience. From choosing the car, the help with all the finances, paperwork and any questions we had. Josh was very helpful and professional with great knowledge of the products available.

    Rawdon Etchells
  • Just brought a second hand car from here. Bradley was great for customer service. Kept me in the loop with anything that was needed or was being done.
    Thank you guys! Highly recommend.
    Also got some freebies of apple juice from the local farm!

    Katie Craven
  • Great experience for the purchase of my Fiesta. Would recommend this organisation, very professional. Thank you.

    Janet Bowen
  • Very good, no great actually. Josh was very knowledgeable, friendly and helpful. Very pleased with my purchase and would definitely, recommend and use them again.

    Paula Miller
  • Absolutely first class service from Bradley when purchasing our new car. hassle free and a great experience. Well done Humphries and Parks and credit to Bradley.

    Adrian Croucher
  • We were very impressed by the service we received from Josh, Soren and the rest of the team at Humphries & Parks. They were courteous and helpful, very different from certain surly dealers in London who could learn a thing or two from them. It’s worth the trip to West Malling to go to H&P, a family business with old fashioned values of service and care.

    Stephen Smith
  • Absolutely amazing service just brought our second car, we saw it on the Friday, picked up on Monday evening. Brad and Sam were superb. Got lovely bouquet of flowers too. Definitely recommend these guys.

    Mrs Cayley Merrell
  • Went in for a service came out with a new car! Excellent service from Josh and team. Highly recommend this dealership and their supporting services.

    Susan Roughley
  • I'd endorse Humphries & Parks Mitsubishi because Josh was very personable and knowledgeable. The car was in showroom condition!

    Pat Neal