Providing quality customer service for over 75 years

We bought our Suzuki Vitara from Humphries & Parks at the beginning of August, after our old (non-Suzuki!) car completely broke down just before we were due to go on holiday, so we were under quite a bit of time pressure.

Richard was absolutely brilliant throughout. He was incredibly patient, helpful and responsive, answering all of our many questions. Especially appreciated as we know very little about cars! He made the whole process feel straightforward and reassuring and never made us feel rushed.

And the car... we absolutely LOVE it!! We bought a four-year-old Vitara and honestly keep wondering why everyone isn't driving one. It is such a brilliant car.

It feels fantastic on the road, is incredibly spacious without being enormous and deals beautifully with the endless potholes where we live. The high seating position is one of the best things about it - it's wonderfully easy to get in and out of and, for anyone who struggles with mobility or back or hip pain, it makes such a difference.

I also love how Suzuki has designed the inside. It feels modern but still has proper buttons and knobs for the things you actually need while driving. You can adjust the heating, fan or other controls almost instinctively rather than having to navigate through a screen and take your attention away from the road. Everything just feels simple, tactile and easy to use.

It’s comfortable, practical, roomy, high up, great to drive and somehow has loads of character too. We are absolutely not car people, but we have completely fallen head over heels for this one!

We couldn't be happier with our Vitara or with the service we received from Richard and the team at Humphries & Parks. Thank you!

Way of Life!

Absolutely over the moon with the service I got at Humphries & Parks. Super helpful right from the first phone call and literally nothing was to much trouble. Both Graham and Brad were very knowledgeable and the family business values were very noticeable. Highly recommend giving them a call when you are looking for your next car. Thanks guys. Will be back for a service next year!!

I bought a truck from Humphries and Parkes and, unfortunately, the engine failed within 24 hours. It was frustrating, and the repair took a few weeks with a bit of back and forth along the way.

That said, Sam and the team were professional throughout and provided me with a courtesy truck while mine was being repaired, which I really appreciated.

I’ve now had my truck back for a few weeks and it’s been running perfectly with no issues.

Thank you to Sam and the whole team for putting things right. It’s easy to judge a company when everything goes smoothly, but what matters is how they deal with problems, and I can’t fault the way they handled mine. I’d happily recommend Humphries and Parkes.