Customer reviews

  • Recently purchased a car from Humphries and Parks. I was extremely happy with the experience which has been the best ever when purchasing a vehicle !! Josh the sales adviser was knowledgeable about the car we looked at and answered all my questions. The selling was fair and not at all pressured unlike other car sales centres that I’ve visited. I’ve only owned the car a few days but I’m very happy with it and it’s in extremely good condition. Would strongly recommend !

    Lee Edwards - Google
  • Josh made the whole experience of purchasing our Mitsubishi Outlander a pleasure, from start to finish. The car was smart and clean and the hand over was efficient and thorough. Communication was excellent and all questions were answered in full. The 2 bottles of local apple juice was the cherry on the cake.

    Frank Barker - Google
  • I purchased a Suzuki Jimmy from these guys the service I received from Josh Shaw was fantastic from purchase to delivery I was kept informed of the progress. I highly recommend this dealer.

    John Marks - Google
  • Our first experience at Humphries and Parks and very impressed. Bradley Hood showed us around a stunning Mitsubishi Shogun that was perfect for what we wanted. Very professional service and a great price for the vehicle and the part exchange.

    Szymon Hukowski - Google
  • A wonderful buying experience with Humphries & Parks. So helpful and friendly. Richard our sales exec was amazing and went above and beyond what you would usually expect from a car sales person. Will definitely return when we purchase our next vehicle.

    Deborah Brambley - Google
  • Thank you Josh for such a wonderful experience in purchasing my new Suzuki swift ultra. Was such a pleasure and you made my purchase so easy. ???? you have a very happy customer

    Sherrie Stephenson - Google
  • Fantastic customer service and experience. Thanks to Bradley who was not only a great salesman, but a great person. Totally understanding and empathy for the sales executives and management at this dealership. Highly recommend. Hope to see you again soon.

    Dannielle Robertson - Google
  • Great service from start to finish! We travelled from Norfolk to H&P in Kent as they had the most extensive range of Mitsubishi Outlander Phev in the country! Bradley was very informed and knowledgeable and listened to our requests, a vehicle was selected and we went for a test drive immediately. We returned to Kent to collect our car 3 weeks later, Bradley even collected us from the train station! While we completed the paperwork we were kept topped up with copious amounts of tea, coffee and biscuits before our 4hr drive back home, everyone there was so welcoming! Fabulous car, beautiful drive and so roomy! Can't recommend this company enough! See you all for our service next year!

    Jackie Mckee - Google
  • Had a wonderful experience buying my new (used) Mitsubishi outlander from Richard. No pressure to buy, understood my needs and matched them to the right car. Really easy transaction because Richard was so helpful and knowledgeable. I really love my car and highly recommend Humphries & Parks. I will be returning for servicing etc.

    Naomi Palmer - Google
  • We visited Humphries & Parks and was very welcomed from the receptionist through to the sale’s team .. We made an enquiry on a couple of vehicles and was introduced to Richard Stockwell who showed us around one of the vehicles we enquired on. Richard was very professional and knowledgeable on the vehicles in question .. He was very friendly and approachable to all our enquiries and made us feel very relaxed and stress free when showing us the car outside and sorting paperwork inside .. Thank you Richard and Humphries & Parks for a reassuringly brilliant service and a most welcoming visit .. We would highly recommend you.

    Lisa Wood - Google
  • Richard made the process of buying a car so easy! He explained all the pros and cons of buying through the different finance options and was very friendly. Helped me through the whole process and made buying a car feel so easy! Definitely recommend!

    Amy Davies - Google
  • I bought a Mitsubishi L200 from this garage. The service from the staff was second to none. I appreciated their honesty, professionalism and non-pushy approach. The range of stock was excellent and the showroom very well presented. All in all I had a great experience buying a quality pickup from them. I have bought many vehicles over the years but I would say this was most certainly the easiest and straightforward purchase I have had to date, which was largely down to the sales staff here. I would certainly recommend Humprhies & Parks to anyone considering buying a Mitsubishi or SsangYong.

    Guy Marcal - Google
  • Fast, Friendly and Efficient service.
    I recommend Humphries and Parks Mitsubishi. Thank you Josh for the great service.

    Sham Chana - Google
  • Purchased a used L200, salesman Richard, great experience, very professional and helpful and sociable.

    Michael Hinks - Google
  • We have just bought a Mitsubishi Outlander PHEV from Humphries and Parks in West Malling, Kent. They have a excellent range of used vehicles.
    From our first meeting with Josh Shaw, Customer Accounts Manager, we were extremely impressed with his listening skills and straight talking advice about which car would suit our needs.
    The entire process from a test drive to the collection of the car was seamless and hassle free.
    We would not hesitate to recommend H&P for their quality of vehicles and the professionalism of their staff. Thank you Josh we are very happy customers.

    Oliver Parker - Google
  • Dealt with Richard, who was fantastic and was fair when sorting out the part exchange, he was prompt in getting back to me with any updates, he delivered a first class service.

    Mark Harvey MBE - TrustPilot
  • We bought a Mitsubishi Outlander Phev through Humphries and Parks recently. They were knowledgeable, super helpful, staying late to enable us to collect the car after work. Thoroughly professional and a pleasure to deal with.

    Sara Mungeam - Google
  • Thank you to H&P and especially Bradley for such a wonderful and personal car buying experience.
    This was handled in outstanding professionalism from start to finish and made it such a fun and enjoyable experience. Even down to catering for the whole family and allowing the children free range of the drinks fridge with complimentary soft drinks. What an outstanding customer service we received.
    We love our new car and little present we received from you.
    100% customer satisfaction ????

    Leon Farmer - Google
  • We have just purchased a new Tivoli and we are so impressed with Josh who handled all our enquiries prior to purchasing the car.
    He went above and beyond with advice and support ensuring that all our questions were dealt with.
    He is a credit to the company and he was a deciding factor in our decision to go ahead with our purchase.
    We have every confidence in the company and who value customers and and go out of their way to to ensure all needs are met.

    Cliff Baugh - Google
  • Josh Shaw was excellent in the way he treated myself as a customer. Took every effort to accommodate my requests. He always kept his promises. ie. Making sure I was updated to the progress of car sale, if promised to call he would call without any delay, ect. Fantastic Overall Service. Thank you.

    Gihan Mohotti - Mitsubisi CS
  • Recently bought a Land Rover Discovery from Humphries and Parks after seeing it online. Cameron was friendly and helpful and patiently answered all our questions. Having previously viewed a couple of vehicles in other establishments it was nice to deal with someone who was neither pushy not indifferent. When we later collected the vehicle it was very clean so we were able to enjoy our ride home.

    Stuart Baskill - Google
  • Made a purchase recently with the help of Cameron at H&P and he made it very simple & a pleasant experience. Very helpful, informative & not a hard pitch horrible sell. Just a genuine decent guy who sorted everything he said he would without it being too much trouble. Happy customer

    Laura Uncle - Google
  • Thank you to Josh from Humphries & Parks. Very, very pleased with our Outlander. It was presented in pristine condition. The whole buying process was seemless. Josh was extremely patient with me, as a new EV owner, explaining functions that were very new to me.
    Thanks, David.

    David Pearce - Google
  • First class dealership, everything was fully explained from looking at the car to collection a few days later.
    The friendly and knowledgeable team supplied us with a great value car in excellent condition.
    Highly recommended

    Graham Farrow - Google
  • We have just purchased a used car from Humphries and Parks and cannot recommend them enough.

    The chap that sold us the vehicle (Josh) was amazing throughout, was able to answer every question we asked and supported us both so wonderfully whilst making our purchase.

    We would recommend Humphries and Parks and of course Josh to anyone that asks!

    Peter Turner - Google
  • I have purchased recently a used Mitsubishi. Before deciding to head here to H&P I went to 3 big used car dealers, often I was asked many questions on why I did not chose to buy the car or pushed to buy asap because the model was highly sought after. The experience at H&P was totally different. First the sales representative had a thorough knowledge of the car, then I was allowed to drive the car in various conditions including motorway and low speed town road to check the handling. The paperwork was all handle by H&P super quickly hassle free. Thank you.

    Ale Ber - Google
  • Very positive experience purchasing our new Outlander PHEV. Bradley Hood was knowledgeable and very pleasant to deal with. From the female perspective when buying a car it's massively important NOT to be patronised during the process and thankfully there wasn't a hint of that during this exchange.

    Tara Kent - Mitsubishi CS
  • Coming to the end of my PCP and had been driving a Mitsubishi for a while. Naturally went back to Humphries and Parks to see what was available. Very pleased to see Josh Shaw still there, who took me through the finance. That says a lot about a company when good staff stay around. The whole deal was very ably managed by Cameron George, who was very professional, knowledgeable about the cars and an all round nice guy to do business with. Well done Cameron, thank you Humphries and Parks, see you again.

    Frank Goodhind - Google (May 2023)
  • Faultless and seamless service!!! We received a fair trade in price on our old car, and are very happy with our new purchase. A special thank you to Bradley!

    Megan Duffy - Google (May 2023)
  • Congrats to Cameron George on providing an awesome experience.
    The whole process of buying the Kia Sportage was seamless and professional.

    Geoff Stroebel - Google
  • Car arrived immaculate and well prepared. Garage also gave me 2 years free servicing and a small gift. Paul F sales was professional and extremely helpful at all times. I would recommend this garage to any one. Great service

    Tony Brooks - Google
  • I had the pleasure of purchasing a car from this organisation. Bradley and his team assisted me to complete the sale with great ease. Bradley was professional, extremely polite & curteous throughout. The whole experience was delightful & seamless, stress free. I would definitely recommend Humphries & Parks for your next car purchase. I will definitely go back!

    Jashvir Sokhi - Trust Pilot
  • Humphries & Parks went above and beyond to ensure I was a happy customer when purchasing my car. Great experience buying and great after care. Bradley the salesman was helpful, honest and polite, with vast knowledge of the vehicles. Would definitely buy from them again.

    Paul O'Brien - Google
  • Couldn't be happier with my experience with Humphreys & parks Mitsubishi dealer Addington.
    Brad made me feel at ease from the start, , from choosing the car to picking it up today couldn't have asked for a better service, would highly recommend this dealership when looking for your next car.
    Thank you Brad , you made what I thought was going to be a daunting experience (as I have never done this before) a breeze .
    First class
    Thanks again

    Bev Haugh - Google
  • Have just completed a purchase from this outfit and quite a pleasant experience. Josh handled the complete transaction with professionalism. At no time was he the "pushy" salesman, handling everything in a relaxed manner. If their after sales is anything like the sale they should be the complete package. Thanks Josh. Good job.

    Steven Broxham - Google
  • Great selection of cars, staff are very friendly, knowledgeable and lovely to deal with.

    Becky Newlands - Google