Customer reviews

The staff at Humphries & Parks were good because they were attentive and listened carefully to what our family needed regarding our young child. The advice given reflected the appropriate choice of vehicle to facilitate our needs, but also added their personal opinion of what vehicle would stand out for us. We were open to hearing their advice, but were grateful that Melissa was always open to answer questions.

The purchase of my Kia Niro from start to finish was excellent. Melissa Post was very informative and very helpful. All the way to when I drove my car off. She still answered my questions. Thank you for a great service. I will more definitely be back and recommend Humphries and Parks to any friends and family 🙏🏽

I purchased my vehicle having found it on-line. Richard could not have made the long distance purchase process easier, explaining the procedure, patiently answering my questions and even organising a very fair part-exchange price for my current car. Delivery of the vehicle was arranged promptly. I only saw the vehicle on-line but it was as described and I couldn't be more pleased with my purchase. The service I received was of the same quality that I have received in the past from Suzuki dealerships that I have visited in person. I wouldn't hesitate to purchase form Humphries and Parks again - on-line or in person. Thank you Richard!

This 5 star review is probably the most deserved 5 stars that I can give from finding the S cross on auto trader web site to driving off the forecourt a week later, the experience was outstanding ,stress free and supported by Richard , sales ,whose knowledge and professionism was second to none .As for the car , 22 reg ,Scross,15000 miles on the clock and like new ,well beyond expectations ,and the price exceptionally good .highly recommend Humphries & parks Suzuki .

A fantastic experience with Richard at Humphries & Parks! From appointments, test drive, ordering new vehicle, all the paperwork and questions that Richard was so patient and helpful with, right through to delivery of my new Suzuki Swift Car to my home. Thank you Richard, and all The Humphries & Parks Team for your great 5* customer service.

My experience at Humphries & Parks was memorable because Richard was so friendly, informative and dealt with my wishes and did not push me into making any decisions. I felt like i was buying a car with a friend rather than with a salesman. Very relaxing and trusting. And very rare these days.

I recently bought a Jimny online from Humphries & Parks. It's very important to feel you're dealing with a professional, trustworthy dealer when buying a car unseen and I definitely felt that. Richard was very proactive and helpful but not pushy. The whole process was very easy and the car was exactly as promised when it was delivered. Very happy with the service and, if I lived closer, I'd definitely be using them for servicing etc. I hope the local dealer here is as good!

They are friendly, professional and I've found them to be fair with their valuations. I have had other on-line companies offer a figure and that then hasn't materialised. HP have made their offer and funds have been transferred quickly. I would always ask them for a valuation going forward and will be recommending them to family and friends to do the same if they want a smooth, hassle free way to part with a vehicle.

I would honestly recommend Humphries & Parks to anyone. They have been extremely helpful with advice and guidance in finding me a vehicle that both suits my needs and budget. The whole process from trading in my old car, organising the final payment on my old PCP contract and setting up my new finance arrangement to finally receiving my new car in the hand over was seamless. After care service has also been exceptional.

We travelled some 50 miles to visit Humphries & Parks. We received a warm welcome from Richard and a comprehensive test drive. There was no hard sell at any stage and the result was the purchase of our Outlander. Richard again excelled on collection day with a full hand over. The car had been presented to a very high, looking like new standard. The added complimentary extras of local apple juice , breakdown cover and service vouchers were a bonus. 

Richard S @ Humphries & Parks was very helpful throughout the purchase process, answered all the questions I had, was courteous and friendly and ensured that the preparation to the car was done correctly, it was spotless on collection. He gave me a full briefing of the vehicle and a good explanation of the “modes” as it’s our first PHEV. Talked me through connecting my phone. Non pushy sales experience for me, and I’m happy that I travelled the extra distance to deal with H&P.
Any garage can have a car, but going to experts in the marque, and having the peace of mind of the level of attention to detail, full preparation and the delivery of those expectations with personal service, puts them head and shoulders above other dealers I visited.
The drive home was great.

Enjoyed the experience of dealing with Richard and the team. Very pleased with the vehicle and impressed with the support offered on finance, as well as the advice and information that was provided about how to manage a hybrid. Will be taking advantage of the servicing and appreciated the honesty and reliability of the dealership. Well done.

Great experience throughout. Low pressure sale and demonstration. I paid a deposit and then had some further questions before collecting, which they answered swiftly by email. Car all clean and validated and collection experience was great. All paperwork prepared and even a complimentary gift. Came with six months warranty and two free basic services. I don't think used car buying gets any better.

Recently purchased a car from Humphries and Parks. I was extremely happy with the experience which has been the best ever when purchasing a vehicle !! Josh the sales adviser was knowledgeable about the car we looked at and answered all my questions. The selling was fair and not at all pressured unlike other car sales centres that I’ve visited. I’ve only owned the car a few days but I’m very happy with it and it’s in extremely good condition. Would strongly recommend !

Josh made the whole experience of purchasing our Mitsubishi Outlander a pleasure, from start to finish. The car was smart and clean and the hand over was efficient and thorough. Communication was excellent and all questions were answered in full. The 2 bottles of local apple juice was the cherry on the cake.