01732 870711
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Emma Beckley - Trust Pilot

  • Rating: 5
  • Date: July 2026

I bought a truck from Humphries and Parkes and, unfortunately, the engine failed within 24 hours. It was frustrating, and the repair took a few weeks with a bit of back and forth along the way.

That said, Sam and the team were professional throughout and provided me with a courtesy truck while mine was being repaired, which I really appreciated.

I’ve now had my truck back for a few weeks and it’s been running perfectly with no issues.

Thank you to Sam and the whole team for putting things right. It’s easy to judge a company when everything goes smoothly, but what matters is how they deal with problems, and I can’t fault the way they handled mine. I’d happily recommend Humphries and Parkes.

  • 01732 870711
    London Road, West Malling Maidstone Kent ME19 5AN
      Sales
      • Mon - Fri08:30 - 18:00
      • Sat08:30 - 17:00
      • SunClosed
      Service
      • Mon - Fri08:00 - 18:00
      • Sat08:30 - 12:30
      • SunClosed
Humphries and Parks Ltd are authorised and regulated by the Financial Conduct Authority for credit brokerage. Our registration number is 310734. We are a credit broker and not a lender. We can introduce you to a selected panel of lenders, which includes Suzuki Financial Services, CA Auto Finance, Santander Consumer Finance and others. An introduction to a lender does not amount to independent financial advice. Our approach is to introduce you first to CA Auto Finance for New KGM vehicles, Suzuki Financial Services for New Suzuki vehicles and used vehicles, who are usually able to offer the best available package for you, taking into account both interest rates and other contributions. If they are unable to make you an offer of finance, we then seek to introduce you to whichever of the other lenders on our panel is able to be make the next best offer of finance for you. Our aim is to secure the best deal you are eligible for from our panel of lenders. Lenders will pay a fixed commission to us for introducing you to them, calculated by reference to the vehicle model or amount you borrow. Different lenders will pay different commissions for such introductions, and CA Auto Finance also provide preferential rates to us for the funding of our vehicle stock and also provide financial support for our training and marketing. But any such amounts they and other lenders pay us will not affect the amounts you pay under your finance agreement, all of which are set by the lender concerned. If you ask us what the amount of commission is, we will tell you in good time before the Finance agreement is executed.
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